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Public Input Needed

Microtransit Feasibility Study​

A Microtransit Feasibility Study being conducted for the City of Rocky Mount, NC. We need your input!

1. Requesting Ride to Doctors Appointment. 2. Request received your ride will arrive in 5 minutes. 3. Picked up by ride. 4. Ride completed.

Tar River Transit provides regular bus service for the general public and ADA paratransit services for those who have disabilities preventing access to the service, within the city. Tar River Transit also provides demand response service which operates outside of Rocky Mount in Nash and Edgecombe counties.

To better serve the Rocky Mount area, the city is participating in a transit study with the North Carolina Department of Transportation Integrated Mobility Division, to examine the existing services for improvements and to explore the possibilities and feasibility of deploying Microtransit within the area.

Microtransit is a flexible, on-demand transit service that operates within a defined service zone. Riders request rides within the zone through a smartphone app or call center. A small transit vehicle, car, or van picks up riders at or near their location who may then share the ride with others.

A pictorial overview of how Microtransit works in shown above.

Some of the benefits of Microtransit could include:

  • More efficient and responsive service that responds to rider demands
  • Increases flexibility when planning and scheduling trips
  • Provides transit to low density, hilly, or otherwise difficult to serve areas
  • Offers a more responsive service with shorter wait times
  • Does not require advance reservations
  • Serves late-shift workers and those with unpredictable schedules

A major part of this transportation study is to get survey data from the public. Knowing if the existing fixed-route system is fully capable of serving the needs of Rocky Mount, needs subtle improvements, and how feasible Microtransit may be is heavily dependent on your survey response. Please take the time to complete the survey using the QR codes in the next section.

Thank you for your time and your feedback is appreciated! If you have questions, please contact Todd Gardner at (252)-972-1596 or todd.gardner@rockymountnc.gov.

You may print or share this information in PDF at the top of this page.

How to provide input:

1

1. Review Presentation

Select the format you wish to use to view the PRESENTATION from the options below. You should be able to open at least one of these depending on the software you have available.

They are the same presentation in various formats.
You ONLY need to VIEW ONE.

Watch Narrated Video Presentation

Voice Narrated Video as MP4

Voice Narrated PowerPoint Show (ppsx file)

Slides Only - No Voice Narration

2

2. Take the General Public Survey

Select the format you wish to use to view the SURVEY from the options below. You can use the link to the form. The survey opens in a new window so you can easily switch between windows to look at this page, or use your smart phone to scan the QR code image and respond to the survey by mobile device.

The survey is the same for each language.
Take only ONE General Public SURVEY.

Select 1 Survey based on Language

City of Rocky Mount –
Tar River Transit Transportation
General Public Survey

https://forms.office.com/r/TjEu5J6Xax
Survey link opens in a new window.

AR Code for Survey in English Language

La Ciudad de Rocky Mount –
Tar River Transit
Encuesta al Público

https://forms.office.com/r/T5euX68Pw8
Survey link opens in a new window.

AR Code for Survey in Spanish Language

3

3. Take the Rider Survey

Select the format you wish to use to view the SURVEY from the options below. You can use the link to the form. The survey opens in a new window so you can easily switch between windows to look at this page, or use your smart phone to scan the QR code image and respond to the survey by phone.

The survey is the same for each language.
Take only ONE Rider SURVEY.

Select 1 Survey based on Language

City of Rocky Mount –
Tar River Transit
Rider Survey

https://forms.office.com/r/afHX2JrrRG
Survey link opens in a new window.

AR Code for Rider Survey in English Language

La Ciudad de Rocky Mount –
Tar River Transit
Encuesta a los usuarios

https://forms.office.com/r/715CtG6vtd 
Survey link opens in a new window.

AR Code for Survey in Guarani Language

Thank you for your time and your feedback is appreciated! If you have questions, please contact Todd Gardner at (252)-972-1596 or todd.gardner@rockymountnc.gov.