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Request for Proposals Opportunities

City of Rocky Mount Public Works Department Request for Proposals (RFP)

Tar River Transit Electronic Fare Payment System

PDF IconRequest for Proposal Number: 320-200923AG

Date of Issue: Thursday 10/19/2023
Non-Mandatory Virtual Pre-Proposal Conference: Tuesday 10/24/2023 10:00 PM
Submit Written Questions by: Monday 10/30/2023
Provide Response to Questions/Addendum Deadline: Thursday 11/2/2023
Submit Proposals by: Thursday 11/9/2023 2:00 PM

Proposal Opening Date: 11/9/2023 at 02:00 PM ET

Direct all inquiries concerning this RFP to:
Alicia Gaines
Purchasing Associate III
Email: [email protected]
Phone: 252-972-1227

Virtual Urged and Cautioned Pre-Proposal Conference: Contractor representatives are URGED and CAUTIONED to attend the pre-proposal conference and apprise themselves of the conditions and requirements which will affect the performance of the work called for by this Request for Proposal. Submission of a proposal shall constitute sufficient evidence of this compliance and no allowance will be made for unreported conditions which a prudent Contractor would recognize as affecting the performance of the work called for in this proposal.

Email Alicia Gaines for Microsoft Teams invitation.

BACKGROUND
City of Rocky Mount/Tar River Transit (TRT) is a public transportation service providing affordable fixed-route bus service throughout the City of Rocky Mount, North Carolina, and Rural General Public para-transit transportation for Nash and Edgecombe counties.

To provide high-quality, accessible services to its customers, TRT would like to upgrade its existing cash, token, and paper ticket-based fare collection system with a new electronic Fare Payments Solution (FPS). The payment solution will be an integral part of a Mobility-as-a-Service (Maas) platform planned for the area.

PROJECT GOALS

The primary objectives of this project are to:

  1. Create a simpler, more accessible, and equitable transit service.
  2. Enhancing ease of use for customer convenience through universal design, ensuring all customers can access.
  3. Finding an experienced vendor with the capabilities of providing a cloud-based electronic fare collection system including options for cash-preferred and unbanked customers.
  4. Enable technology to assist in the distribution of fare media in economically challenged communities.
  5. Phasing out and ultimately eliminating all on vehicle cash transactions. It is critical that the successful vendor offer an integrated off-the-vehicle solution for the future deployment of the MAAS platform that requires fare payment during the time of scheduling.

City of Rocky Mount (CRM)/Tar River Transit (TRT) leadership strongly believes that while challenges may exist with an upgraded system, the overall system design will deliver increased access and convenience to all.

PDF IconDownload the full RFP in PDF